• Terms & Conditions

    Terms & Conditions – Lavander Craft

    By placing an order with Lavander Craft, you agree to the following terms and conditions:

    1. Products

    • All items are handcrafted, therefore slight variations in color, design, or finishing may occur and are part of the uniqueness of handmade products.

    • Product images are for illustration purposes; minor differences may appear in the final item.

    2. Custom & Personalized Orders

    • Customized or personalized items (names, colors, themes) are made specifically upon request.

    • Once production has started, customized orders cannot be canceled, returned, or exchanged.

    3. Pricing & Payment

    • All prices are listed in Kuwaiti Dinar (KWD) unless stated otherwise.

    • Full payment is required to confirm the order.

    • Prices are subject to change without prior notice.

    4. Order Processing

    • Production time varies depending on the design and order volume and will be communicated at the time of ordering.

    • Lavander Craft reserves the right to refuse or cancel any order due to unforeseen circumstances.

    5. Shipping & Delivery

    • Delivery is available within Kuwait.

    • Delivery timelines are estimates and may vary.

    • Lavander Craft is not responsible for delays caused by couriers or external factors.

    6. Returns & Exchanges

    • Due to the handmade and customized nature of our products, returns or exchanges are not accepted, unless the item is damaged or incorrect upon delivery.

    • Any issues must be reported within 14 days of receiving the order.

    7. Intellectual Property

    • All designs, images, and content belong to Lavander Craft and may not be copied or used without permission.

    8. Liability

    • Lavander Craft is not liable for damages resulting from misuse of products.

    9. Amendments

    • We reserve the right to update these terms and conditions at any time. Continued use of our services implies acceptance of any changes.